Our process
Four steps, no surprises.
We keep the process simple and transparent so you always know what is happening and what comes next.
- 1
A confidential conversation
You tell us what happened and what you need. No paperwork required for this first chat, and no obligation to continue.
- 2
We review your position
We look at the relevant credit bureau information and your current obligations to see which process may apply.
- 3
You get a clear plan
We explain the steps, the documents involved, realistic timelines and any costs before anything starts.
- 4
We keep you updated
You are told what is happening at each stage, including anything that requires a debt counsellor, attorney or bureau.
Timelines depend on the bureaus, credit providers and courts involved. We do not guarantee an outcome, and every matter is assessed individually.