Our process

Four steps, no surprises.

We keep the process simple and transparent so you always know what is happening and what comes next.

  1. 1

    A confidential conversation

    You tell us what happened and what you need. No paperwork required for this first chat, and no obligation to continue.

  2. 2

    We review your position

    We look at the relevant credit bureau information and your current obligations to see which process may apply.

  3. 3

    You get a clear plan

    We explain the steps, the documents involved, realistic timelines and any costs before anything starts.

  4. 4

    We keep you updated

    You are told what is happening at each stage, including anything that requires a debt counsellor, attorney or bureau.

Timelines depend on the bureaus, credit providers and courts involved. We do not guarantee an outcome, and every matter is assessed individually.